Payment Policy
Effective Date: 04/04/2025
At Shopyook, we aim to make your shopping experience secure, simple, and convenient. Below are the details regarding our payment policies.
1. Payment Methods
We accept the following payment methods:
- Credit and Debit Cards: Visa, Mastercard
- Digital Wallets: Apple Pay, Google Pay
- Other Methods: All other methods supported by our payment processor, Stripe
2. Payment Processing
- Payments are processed securely through Stripe, a trusted and secure payment processor.
- Transactions are encrypted using industry-standard SSL technology to ensure the safety of your personal and financial information.
- All payments are processed in either USD or EUR depending on your region and selection.
3. Order Confirmation
Once your payment is successfully processed, you will receive an order confirmation email with details of your order and payment. Please ensure the email address you provide is correct.
4. Billing Information
All customers are required to provide accurate and complete billing information, including their full name, billing address, and valid payment method. This ensures that we can process your payment smoothly.
5. Currency
We accept payments in both USD and EUR. The currency for each transaction is based on your location and the website’s configuration at the time of purchase.
6. Payment Security
We use secure, encrypted payment gateways to protect your payment data. We do not store or process any payment information on our own servers. All sensitive data is handled by Stripe and follows their security protocols.
7. Payment Errors
If you encounter any issues with payment processing, please contact our customer service team at contact@shopyook.com. We will assist you in resolving any payment-related concerns promptly.